This Privacy Policy applies to the collection, use, and sharing of personal information through MK Cleaning Service LLC (the “Website”), accessible at mkcleaningservicepgh.com. This policy applies solely to individuals and entities within the United States and specifically excludes any use governed by EU policies, including but not limited to the General Data Protection Regulation (GDPR).

By using the Website, you consent to the data practices described in this policy. If you do not agree with this policy, you must not use our Website.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

OPT IN CONSENT: By submitting your phone number, you are authorizing to send you text messages and notifications. Message/data rates apply. Reply STOP to unsubscribe to a message sent from us.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Information such as your name, email address, phone number, or any other personally identifiable information that you voluntarily submit via forms, sign-ups, or direct communications.
• Automatically Collected Information: We may automatically collect information about your interactions with the Website through tools like Google Analytics 4, Google Tag Manager, Google Console, and Google Ads. This may include:
  • IP addresses
  • Browser type
  • Device type
  • Operating system
  • Referring/exit pages
  • Time spent on the site
  • Clickstream data

This information helps us understand how users interact with our Website and improves the user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To operate and maintain the Website
• To respond to inquiries and provide customer service
• To analyze and improve our services through tools such as Google Analytics 4, Google Tag Manager, Google Console, and Google Ads
• To serve relevant advertisements and measure their performance

3. Google Services and Disclosures

We use the following Google services, and by using the Website, you consent to the terms set by these services:

• Google Analytics 4: This service helps us track and report website traffic and user behavior. Google Analytics uses cookies and similar tracking technologies to analyze how visitors use our Website. For more information on how Google collects and processes data through Google Analytics, you can visit Google’s Privacy Policy at Google Analytics Privacy & Terms.
• Google Tag Manager: We use Google Tag Manager to manage and deploy marketing tags (snippets of code) on the Website without modifying the code manually.
• Google Console: This service is used to monitor and maintain the Website’s presence in Google Search results.
• Google Ads: We use Google Ads to display relevant advertisements to visitors based on their past visits to the Website.

Opting Out of Google Services

You can opt-out of Google Analytics by using the Google Analytics Opt-Out Browser Add-on.

4. Prohibition of Use Governed by EU Policies

The use of this Website and any services related to it is explicitly limited to individuals and entities located within the United States. We do not comply with or acknowledge any data protection regulations governed by the European Union, including but not limited to the GDPR. If you are a resident of the European Union, you are prohibited from using this Website.

5. Prohibition of AI Technology

We strictly prohibit the use of any artificial intelligence (AI) technology on or in relation to this Website. This includes, but is not limited to:

• AI-driven data collection or processing
• AI-powered personalization algorithms
• AI chatbots or support services
• Any machine learning applications that involve our Website, its data, or its users

We do not collect, store, or process any data using AI-based technologies. Additionally, no AI tools or technologies are authorized to interact with our Website in any capacity.

6. Data Security

We use commercially reasonable security measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

7. Third-Party Links

The Website may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We encourage you to review the privacy policy of every site you visit.